1. Introduction
Welcome to Zappy Zone. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.
Zappy Zone is an online grocery platform that connects customers with fresh, quality products. These terms govern your use of our website, mobile applications, and services.
2. Account Terms
To access certain features of our service, you may need to create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
We reserve the right to suspend or terminate accounts that violate these terms or provide false information.
3. Ordering and Payment
3.1 Placing Orders
When you place an order through Zappy Zone, you are offering to purchase products subject to these terms. We may accept or decline orders at our discretion.
3.2 Pricing and Availability
All prices are in Pakistani Rupees (Rs.) and are subject to change without notice. Product availability is not guaranteed and may be limited.
3.3 Payment Methods
We accept:
- Cash on Delivery (COD)
- Bank Transfer
- JazzCash / EasyPaisa
3.4 Order Confirmation
You will receive an order confirmation via email/SMS. This confirmation does not guarantee order acceptance but confirms we have received your order.
4. User Conduct
You agree not to:
- Use our service for any illegal purpose
- Violate any laws or regulations
- Infringe upon intellectual property rights
- Harass, abuse, or harm others
- Attempt to gain unauthorized access
- Post false or misleading information
5. Intellectual Property
All content on Zappy Zone, including logos, text, images, and software, is our property and protected by copyright laws. You may not use, reproduce, or distribute our content without written permission.
6. Limitation of Liability
Zappy Zone shall not be liable for indirect or consequential damages, loss of profits or data, delays or failures beyond our control, or third-party actions or products. Our maximum liability shall not exceed the amount paid for the specific order.
7. Modifications to Terms
We may update these terms periodically. Continued use of our services after changes constitutes acceptance of the modified terms.